Live Shipping Guarantee And Exclusions For Shipping Worms


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Live Shipping Guarantee And Exclusions For Shipping Worms

 Also see Terms & Conditions For Shipping Worms Here: https://thewormman.com.au/mailing-worms/

How Are The Worms Sent?

Worms are sent through Australia Post, in an Expresspost satchel.
IF you are in an expresspost qualified area, Auspost guarantee “Next Business Day Delivery”.
IF YOU ARE NOT in an expresspost qualified area, I still use an ecxpresspost satchel, but there is no Auspost guarantee.

How to find out if you are in an expresspost area:

Either contact me, or look on Auspost’s site: https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

My Live Shipping Guarantee details can be found here:

https://thewormman.com.au/mailing-worms/

 

Buyers’ Risk:

Where the Live Shipping Guarantee is excluded, any orders received are shipped at the buyers’ risk.

Usually these exclusions are from events or conditions out of my control.

 

EXCLUSIONS LIST:

Customer Requests Worms Sent On A Day Other Than A Monday:

Guarantee is EXCLUDED where the customer requests the worms be sent on any day other than a Monday (this is the best day to send for the safety of the worms) – see full Terms & Conditions For Shipping Worms Here: https://thewormman.com.au/mailing-worms/

Western Australia: (added to this list 11/12/17)

I cannot mail worms to W.A. at all due to quarantine restrictions (approx $130-$200 fees payable to get them through quarantine)

 

Northern Territory: (added to this list 11/12/17)

N.T. is EXCLUDED from the guarantee from September 1st to March 31st each year – due to extreme heat. Worms are shipped at buyers risk.

 

 

2018 Christmas Period: From the 1st of December 2018 to  the 1st of January 2019 – or until advised (added to this list 11/12/17)

In Non-Expresspost Delivery Areas:
Due to the excessive demand placed on Australia Post in this busy time, the Live Shipping Guarantee is removed for any delivery location which is NOT in the Expresspost network during this whole month as above. Auspost advised in 2017 that there was a possible delay of 10 business days for delivery to non expresspost areas.

In Expresspost Delivery Areas
Expresspost delivery areas are excluded from the Live Shipping Guarantee after 15/12/18 (To be confirmed in early December 2018.)
Auspost advises the last day they will take expresspost parcels is 21/12 – and I will not generally send worms other than on a Monday.

How to find out if you are in an expresspost area:
Either contact me, or look on Auspost’s site: https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage