Description
YOU MUST CONTACT BRIAN BY PHONE OR TEXT TO CONFIRM THE DATE YOU WANT SHIPPING.
Orders processed too late in the week may be stuck in the post all weekend and are shipped at customers risk.
You don’t need to pay for ASAP if you want them shipped the first business day of the next week/Monday.
Brian will send the worms on the best day to ensure they arrive safely (Mondays) – unless you specifically contact Brian to arrange a different date.
Sometimes Brian does not receive the orders in time to process them, so communication is IMPORTANT.
And sometimes Brian is not available/at home to be able to process your order, if received too late.
Orders for ASAP Shipping must be received by mid day (AEST) to ship them on the following business day – and clear confirmation/acceptance of risk by the customer/communication needs to be received.
ASAP Shipping Fee Upgrade
To ship an order on the next business day, when that is not the regular shipping day for that week.
You can contact me prior to ordering to confirm when I can ship your order.
Conditions:
Orders for ASAP Shipping must be received by mid day (AEST) to ship them on the following business day.
Note: Worms are ALWAYS shipped in Auspost EXPRESSPOST satchels for the quickest delivery possible.
Normally, the cut off for orders to ship Monday is 6pm Sunday, but if I can ship them Monday, I will do so. I always let you know in an email, or if received late or ASAP is requested, I will confirm by phone call or text. If you have any doubt about when I will ship them please call or text me.
If, after paying for ASAP Shipping, for some reason I cannot ship them next business day, I will offer to refund the fee, or top up your order with more worms.
If ASAP shipping is selected on the checkout page and this upgrade is not purchased, worms will be shipped on the Regular Shipping day.
Shipping ASAP removes the live shipping guarantee if the worms do not arrive by the last weekday of the week they are sent in. But please always contact me if you are not happy, I will see what I can do.
Regular Shipping Day:
Worms are normally shipped on a Monday to give them the best chance of getting to you without being stuck in the post all weekend.
This is always best, but especially when the weather is hot.
If the Monday is a public holiday, worms are shipped on Tuesday.
If more than one weekday is a public holiday, I will contact you to ask when you want them sent.
Shipping ASAP removes the live shipping guarantee if the worms do not arrive by the last weekday of the week they are sent in. But please always contact me if you are not happy, I will see what I can do.
Explanation:
Due to people asking for ASAP shipping, possibly by mistake, I have to charge for this service and the work that comes with it.
Usually worms are shipped on a Monday, or Tuesday if Monday is a public holiday.
This means that for all of those orders, I make one trip to the post office and only have to organise one lot of packaging materials, labels etc etc.
So to expedite an order with ASAP shipping, it costs me a lot of extra time for just one order. So I have to charge for the service.
Please note that there is no charge normally made for the labor to package up the worms and take them to the post office for you, when I ship them Monday.
